Access your loved one's medical records, schedule appointments and more
MyHealthONE provides 24/7 proxy access to your loved one's medical records, lab results and doctor's notes as soon as they are ready. You can also schedule and manage appointments, complete paperwork in advance to save time in the waiting room and pay bills online.
To create an account for someone other than yourself, contact the MyHealthONE portal support team at 855-422-6625.

Hear what people are saying about MyHealthONE
Christy Bittinger
"MyHealthONE"
Everything you need to know all in one place!
Happyonstoney
"Love this!"
Fast, sufficient, and thorough information. If my records are requested I can simply forward them to the requesting party myself. I love this!
Cubbieblues60561
"Awesome"
With the advancement of modern technology, ease of access to personal health information is a must! This type of platform in particular should be a staple to all future and present patients.
Frequently Asked Questions
What features are available in MyHealthONE to help me manage my care?
- Hospital Visits
- Access your health information from the past 24 months
- Create a proxy relationship for hospital medical records so you can manage the health of a loved one
- Pay a hospital bill
- Schedule an inpatient or outpatient procedure, labor and delivery appointment or mammogram
- Register for classes such as prenatal and birthing care, first aid, stroke care, smoking cessation and more
- Share records with a physician or proxy
- Physician Office Visits
- Make an appointment with your primary care physician or a specialist
- Access your health information
- Share records with a physician or proxy
- Pay a physician office bill
- Urgent Care Visits
- Access your health information from the past 24 months
- Create a proxy relationship to manage a loved one’s urgent care medical records
- Share records with a physician or proxy
Can I use MyHealthONE on someone else’s behalf (like a family member or loved one)?
- Yes, you can manage the health of your loved ones with MyHealthONE by registering for proxy access.
- To create a MyHealthONE account for someone other than yourself, please contact the MyHealthONE portal support team at (855) 422-6625.
Does MyHealthONE work on mobile devices?
- Yes, you can access MyHealthONE through your mobile browser and on the MyHealthONE mobile app. Our mobile app is available for both iOS and Android devices.
Will the health information from my physician’s office, practice or clinic be available in MyHealthONE?
- MyHealthONE provides access to hospital, physician office and urgent care health information within the HCA Healthcare network.
Will I be able to see all medical records in MyHealthONE once I create an account and connect my health information?
- MyHealthONE displays most, but not all, of your clinical information from HCA Healthcare hospitals, urgent care centers and physician offices. If you don’t see what you are looking for in MyHealthONE or you are seeking records older than 24 months, visit our online health information request portal
- Your medical records for the two years prior to today’s date will display in MyHealthONE.
Can I share my health information?
- You can download and share your Continuity of Care document or Discharge Summary document in different ways.



